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Last updated: March 20, 2026
Plain-language summary: Zynovexa is a digital SaaS platform, so subscription payments are generally non-refundable once a billing cycle starts. Refunds may be approved in limited cases such as duplicate payments or verified technical billing errors.
Zynovexa provides digital subscription services for social media scheduling, AI content generation, analytics, and video workflow tools. Because you receive access to software features immediately, refunds are generally not available for normal usage, partial usage, or unused remaining time in a billing period.
A refund may be considered after internal review in the following limited situations:
You were charged more than once for the same subscription period because of an accidental repeat transaction.
A system or payment processing issue caused an incorrect charge, such as billing the wrong amount or charging after a valid cancellation.
We may review verified cases where a payment was captured due to a confirmed billing malfunction on our side or an approved payment gateway issue.
Refunds are normally not available for:
You can cancel your subscription at any time from your billing settings or by contacting support@zynovexa.com.
After cancellation, your plan remains active until the end of the current paid billing period unless otherwise stated in a plan-specific offer.
Once cancellation is confirmed, you will not be charged for future billing cycles.
If you believe you qualify for a refund, please email support@zynovexa.com with:
Approved refunds are typically processed within 5 to 7 business days back to the original payment method. Actual settlement time may vary depending on your bank, card issuer, or payment provider.
Support email: support@zynovexa.com
Typical response time: within 24 to 48 hours
Website: https://zynovexa.com