Privacy Policy

1. Information We Collect

We collect information you provide directly and limited technical data needed to run the platform.

2. How We Use Information

• Create and manage user accounts.
• Provide social media scheduling, AI content tools, analytics, and video workflow features.
• Process subscriptions, invoices, renewals, and billing support.
• Monitor service performance, prevent abuse, and improve product quality.
• Send essential service emails such as payment receipts, account alerts, and policy notices.

3. Payments and Third-Party Services

We use trusted service providers to operate important parts of the platform.

4. Data Sharing

We do not sell your personal data. We only share data in limited cases such as:

• With service providers that help us run the platform, under confidentiality and processing terms.
• With social platforms you explicitly connect and authorize.
• When required by law, court order, or valid legal process.
• To protect users, investigate fraud, or defend legal rights.

5. Data Security

We use reasonable technical and organizational safeguards to protect user data, including access controls, authentication protections, encrypted transport, logging, and monitoring. No online system can be guaranteed to be 100% secure, but we work continuously to maintain a safe and reliable service.

6. Retention and Deletion

• We keep account and workspace data while your account is active.
• Billing and tax records may be retained for legal and accounting reasons.
• Deleted account data is removed from active systems and later cleared from backups according to our retention processes.

7. Your Rights and Choices

Depending on your location, you may have the right to:

8. Children

Zynovexa is not intended for children under the age required by applicable law. If you believe a child has provided personal data to us, please contact us so we can review and remove the information where appropriate.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect product updates, legal changes, or security improvements. When material changes are made, we will update the date on this page and may notify users by email or inside the product.

10. Contact